Orders placed for collection from school/nursery will be available to collect 2 weeks after the order by date. Seven day service will be dispatched in seven days, and delivered on standard royal mail delivery times. Late orders will incur a £4 charge to cover additional time and postage charges, these are dispatched within 14 days of ordering. You can also choose to have your order posted to a home address. 2nd class will be posted within ten days of ordering and 1st class will be posted within five working days of ordering.

If you have already made an account with us sign in then simply click select your products and to choose which product you would like by clicking order this product. Then move on to assigning the photographs on the next page by clicking the blue button that says assign your photos.

To view your images online simply enter your UID into the “Access code here” box and click submit; this will take you onto another page where you can create an account with us. Once you have created an account the images are there for you to view. If you have already created an account with us you do not need to enter the UID again simply click sign in and enter your email and password.

Beneath the images on the right hand side there are some arrows; please click these to navigate between images. If this does not work please try entering your codes again to ensure they have registered with your account.

Your order will be sent to the school/nursery for collection approximately 2 weeks after the Proof Return Date. Alternatively if you have selected home delivery 2nd class orders will be sent within 10 working days of the order being places and 1st class will be sent within 5 working days.

All images are kept on file for approximately 1-2 years.

Please call us on 01773 717984 or email us on mail@jssp.co.uk and advise us of how you ordered, what you ordered, your child’s name, the school they attend and also the image reference.

We do not edit the images fully until they are ordered. If you would like something specific editing out of an image and are ordering online then make a note of this in the comment or if you are ordering over the phone let us know and we will ensure that this is done.

All images are high resolution of no less than 20MB files; the exact size will depend on postproduction cropping. All files are supplied in JPEG format; we do not supply images in RAW format.

All prints are covered by our copyright; to copy them would be breaking copyright law. Our images can be purchased on CD allowing you to make prints as we release the copyright to you with the CD image. Please place an order for CD images online or by calling us on 01773 717984.